POLICIES

GENERAL BILLING

Usage of Vozz’s products constitutes customer’s acceptance of Vozz’s billing policy. Following is Vozz’s billing policy with which all customers must comply:

All accounts are set up on a prepaid basis. Payment must be received by Vozz before any billable product is provided.

All international customers must pay by credit/debit card. Vozz does not accept international cheques.

Customers are responsible for keeping all credit/debit card details and contact information current.

Invoice and payment receipts are available to customers upon request and as part of the shopping cart platform.

BILLING CYCLE

Credit/debit card billing: all credit/debit cards are automatically charged on the customer’s specific billing cycle date. If the credit/debit card is declined, Vozz will attempt to charge the card on file for 30 days.

Late fee: all accounts more than 30 days past due may be assessed a late fee. No fewer than three attempts to contact the customer will be made before any late fee is assessed.

Delinquent accounts: all accounts 60 days past due will be submitted to a third-party collection service.

FEES

Late fee: Vozz may assess a 5% late fee for accounts 30 days past due (5% of the amount due).

Collections fee: in the event an account is submitted to a third-party collections service, a $30.00 processing fee may be assessed to the existing account balance. This fee is in addition to any other fees previously assessed on the account.

Interest: any charges not paid when due are subject to interest at a rate equal to the lesser of: (I) one and one-half percent (1.5%) per month; or (II) the maximum interest rate allowed by applicable law.

ACCOUNT CUSTOMERS

Invoices are generated and payments are collected at the beginning of each billing period. Customer billing periods typically begin on the day of the month in which customers opened their Vozz account.

Vozz Limited ACN 086 431 521 (Vozz, We, Us or Our) recognises the importance of protecting your privacy.

This Privacy Policy describes how we comply with the requirements of the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles, and any other applicable privacy laws in Australia.

We reserve the right, at our discretion, to modify or remove any part of this privacy policy at any time. You should review this privacy policy periodically so that you are updated on any changes.

This privacy policy uses the term "personal information" which is defined in the privacy act.

What personal information do we collect and why?

The kinds of personal information that we may collect include your name, address, email address, telephone numbers, gender, date of birth, occupation, as well as other information that is relevant to our function or activities.

We usually collect personal information from sales data, warranty cards, website traffic and other relevant sources.

We only collect, hold, use and disclose personal information for purposes related to our function or activities, including:

• to provide you with information or assistance that you request from us;
• to provide you with products or services, including warranty services in respect of products you purchase from us;
• where relevant to the provision of products or services to you, including taking head measurements for the purpose of fitting helmets;
• to notify you about changes to our products and services;
• to improve the quality of our products and services;
• to identify your purchase history with us;
• to inform you about special offers or promotions by us; and
• for other purposes of interest to our customers.

If we do not collect this personal information from you, we may not be able to provide you with the products, services or assistance that you request.

If we use your personal information for the purposes of direct marketing, we will give you the opportunity to request that your information not be used for future direct marketing.

Sensitive information will only be collected about you with your consent or as otherwise permitted by law.

How do we hold, use and disclose personal information?

We hold your personal information in a secure database or as physical records. In either case, we implement and maintain physical, electronic and procedural safeguards and security measures which are reasonably designed to protect your personal information. We may also hold electronic copies of documents containing personal information in a secure database.

We may disclose your personal information to the following third parties:

• members of the Vozz group of companies;
• our staff for the purposes of their work responsibilities;
• suppliers or commercial partners of Vozz for promotional purposes; and
• third parties engaged by us to perform functions on our behalf.

The members of the Vozz group of companies and third parties to whom your personal information may be disclosed may be located outside Australia, in which case the laws of those overseas jurisdictions may apply a greater or lesser standard of protection for your personal information.

By accessing Vozz’s web site, you agree to the terms described below. If you do not agree to such terms, please do not use the site for any purpose.

The contents of Vozz’s website is copyright 2015 © Vozz Ltd., a company organized under the laws of new south wales, Australia. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of all or any part of the contents in any form without the prior written permission of Vozz is prohibited except in accordance with the following terms. Vozz consents to you browsing Vozz’s website on your computer or printing copies of extracts from these pages for your personal use only and not for commercial use or redistribution unless consented to in writing, in advance, by Vozz. The use of press releases and other documents made available on this site and classified as public is permitted in public communications if the source for the information has been stated. This site and the contents herein are provided as a convenience to you. The contents of Vozz’s web pages are provided on "as is" and "as available" basis. Vozz does not warrant that its web pages will be uninterrupted or error-free. Vozz reserves the right to revise the pages or withdraw access to them at any time.

No warranty of any kind, either express or implied, including but not limited to warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability or content of these pages. Vozz shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this service, even if Vozz has been advised of the possibility of such damages in advance. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the foregoing limitations or exclusions may not apply to you. The liability of Vozz under such circumstances would, in any event, be limited to the greatest extent permitted by law.